Chapter 3 talks about the flow of information, information overload, information under load,and information quality.
I think most companies today need as much information as they can get. In today's markets, where slightest details can make a huge difference, information is very important to remain competitive. With careful planning and some amount of research and work done upfront we can save a lot of time with tasks like information processing, report generation etc.,
If we have a process that simplifies data management it becomes easy to manage and people will not end up spending lot of time on generating reports etc., that are not really very important. In our company, we designed some standard very simple to use tools that any person can use with little to no guidance using which he can generate data that he wants. To achieve this there are defined rules like all the data should follow particular format etc., and after that we just put them in the correct places and send links to management so that they can get what they want.
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2 comments:
You make it sound very simple--sifting through mountains of information in an efficient way. The guidelines you list apply to internal organizational information. What if you're searching for information outside the company? Organizations need to monitor the environment, including other companies. How do organization members decide what information is relevant and what is not? Is it possible to put a system in place that will identify all needed information and not miss any? Consider the internet search. The choice is keywords is crucial in finding the information you're looking for. Even then, no search engine finds everything and each one produces much irrelevant data.
Wasting time on generating unnecessary reports... I have had that experience and it is quite frustrating. It is helpful to have somewhat of a template or requirements document established by the organization if it is to be a fine tuned report with a specified goal.
As for the importance of organizations/companies obtaining as much information as possible to keep a competitive edge, I agree that is key. However, when thinking about the "template" approach when doing an exploratory search to find a comparative baseline in industry (for example), I imagine such an approach may limit the results. Competitors may have processes, products, or markets outside of the "template" that may never be discovered if information is limited to a simplified template.
On that note, I understand that there may be a number of data mining programs with complex algorithms that can extract and categorize information beyond my imagination. So, my use of a "simplified template" may be oversimplified.
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