Week 8-5 Systems of Control In Organization

Chapter 9 page 263 discusses about Systems of Control in Organizations and ideal types for it.

1. Simple: Supervision is direct, personal, and arbitrary, and monitoring of work processes is also direct and personal.
2. Technical: Supervision is mostly indirect, impersonal and highly standardized.
3. Bureaucratic: Supervision exists in variety of forms, but is chiefly done through implementation of rules, regulations, standards, procedures, and policies.
4. Concertive: Self Supervision, employee empowerment, and team-based peer supervision are encouraged within a broader mission or vision and within parameters set by top management.

The last one as the textbook mentions is similar to what most high-tech companies follow with some adjustments.